Our Services FAQ's
What Is The Face?
The Face is a digital brand that specialises in custom and pre-made AI-generated portraits for personal and professional branding.
How Does The Process Work?
For custom images: You provide reference images or details, and we create a unique AI-generated portrait tailored to your needs.
For pre-made images: You browse our collection and purchase an AI-generated image that fits your brand.
How Long Does It Take To Receive My Custom AI Image?
Custom AI-generated portraits typically take 3-5 business days, depending on the complexity of your request.
Can I Request Modifications?
Yes! We offer one round of free revisions for minor adjustments. Additional edits may incur a small fee.
Are The Images One-of-a-kind?
Yes, all custom images are uniquely generated for you. Pre-made images may be purchased by multiple customers, but we offer slight variations upon request.
What File Format Will I Receive?
You will receive your AI-generated image in high-resolution PNG or JPEG format, suitable for web and print use.
Do I Own The Rights To The Image?
Yes! When you purchase a custom AI image, you receive full commercial and personal usage rights. However, pre-made images may have limited rights - please check our terms before purchase.
Can I Get a Refund?
Due to the nature of digital artwork, all sales are final. However, if you’re unhappy with your image, we’ll work with you to make reasonable adjustments.
How Do I Contact You?
You can reach us at theface@mail.com or fill out our contact form. We typically respond within 48 hours.