Our Services FAQ's

What Is The Face?

The Face is a digital brand that specialises in custom and pre-made AI-generated portraits for personal and professional branding.

How Does The Process Work?

For custom images: You provide reference images or details, and we create a unique AI-generated portrait tailored to your needs.

For pre-made images: You browse our collection and purchase an AI-generated image that fits your brand.

How Long Does It Take To Receive My Custom AI Image?

Custom AI-generated portraits typically take 3-5 business days, depending on the complexity of your request.

Can I Request Modifications?

Yes! We offer one round of free revisions for minor adjustments. Additional edits may incur a small fee.

Are The Images One-of-a-kind?

Yes, all custom images are uniquely generated for you. Pre-made images may be purchased by multiple customers, but we offer slight variations upon request.

What File Format Will I Receive?

You will receive your AI-generated image in high-resolution PNG or JPEG format, suitable for web and print use.

Do I Own The Rights To The Image?

Yes! When you purchase a custom AI image, you receive full commercial and personal usage rights. However, pre-made images may have limited rights - please check our terms before purchase.

Can I Get a Refund?

Due to the nature of digital artwork, all sales are final. However, if you’re unhappy with your image, we’ll work with you to make reasonable adjustments.

How Do I Contact You?

You can reach us at theface@mail.com or fill out our contact form. We typically respond within 48 hours.